Introduction

Belgravia Property Solutions Ltd t/as Belgravia Solutions ("we," "us," "our") is committed to protecting and respecting your privacy. This Privacy Policy explains how we collect, use, and protect your personal data in accordance with the General Data Protection Regulation (GDPR) and other relevant laws in the UK.

 

1. Information We Collect
   We may collect and process the following data about you:

• Personal Identification Information: Name, address, email address, phone number.
• Financial Information: Payment details, billing information.
• Technical Data: IP address, browser type, and version, time zone setting, browser plug-in types and versions, operating system and platform, and other technology on the devices you use to access this website.
• Usage Data: Information about how you use our website, products, and services.
• Marketing and Communications Data: Your preferences in receiving marketing from us and your communication preferences.
  
  

2. How We Collect Your Data

We collect data from and about you through:

• Direct Interactions: Filling in forms or corresponding with us by post, phone, email, or otherwise.
• Automated Technologies: As you interact with our website, we may automatically collect Technical Data about your equipment, browsing actions, and patterns.
• Third Parties: We may receive personal data about you from various third parties, such as analytics providers, advertising networks, and search information providers.
  

3. How We Use Your Data

We will only use your personal data when the law allows us to. Most commonly, we will use your personal data in the following circumstances:

• Performance of Contract: Where we need to perform the contract we are about to enter into or have entered into with you.
• Legitimate Interests: Where it is necessary for our legitimate interests (or those of a third party) and your interests and fundamental rights do not override those interests.
• Legal Obligation: Where we need to comply with a legal or regulatory obligation.

Purposes for which we will use your personal data include:

• Processing and delivering your orders, managing payments, fees, and charges.
• Managing our relationship with you, which will include notifying you about changes to our terms or privacy policy.
• Administering and protecting our business and this website.
• Delivering relevant website content and advertisements to you and measuring or understanding the effectiveness of the advertising we serve to you.
• Using data analytics to improve our website, products/services, marketing, customer relationships, and experiences.

 

4. Data Sharing

We may share your personal data with third parties for the purposes set out in section 3. This includes:

• Service Providers: Acting as processors who provide IT and system administration services.
• Professional Advisers: Including lawyers, bankers, auditors, and insurers who provide consultancy, banking, legal, insurance, and accounting services.
• Regulators and Other Authorities: Who require reporting of processing activities in certain circumstances.

 

5. Data Security

We have put in place appropriate security measures to prevent your personal data from being accidentally lost, used, or accessed in an unauthorized way, altered, or disclosed. In addition, we limit access to your personal data to those employees, agents, contractors, and other third parties who have a business need to know.

 

6. Data Retention

We will only retain your personal data for as long as necessary to fulfill the purposes we collected it for, including for the purposes of satisfying any legal, accounting, or reporting requirements.

 

7. Your Legal Rights

Under certain circumstances, you have rights under data protection laws in relation to your personal data, including:

• Request access to your personal data.
• Request correction of the personal data that we hold about you.
• Request erasure of your personal data.
• Object to processing of your personal data.
• Request restriction of processing your personal data.
• Request the transfer of your personal data to you or to a third party.
• Withdraw consent at any time where we are relying on consent to process your personal data.

If you wish to exercise any of the rights set out above, please contact us at the details below.

 

8. Contact Us

If you have any questions about this Privacy Policy or our privacy practices, please contact us:

• Email: info@belgraviasolutions.com
• Postal Address: Belgravia Property Solutions Ltd, 84 Eccleston Square, Pimlico, SW1V 1PX  

 

9. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page. You are advised to review this Privacy Policy periodically for any changes. Changes to this Privacy Policy are effective when they are posted on this page.

 

10. Additional Disclosures for Residents of the EEA

If you are a resident of the European Economic Area (EEA), you have certain data protection rights. Belgravia Property Solutions Limited aims to take reasonable steps to allow you to correct, amend, delete, or limit the use of your personal data. If you wish to be informed what personal data we hold about you and if you want it to be removed from our systems, please contact us.

You have the following data protection rights:

• The right to access, update, or delete the information we have on you.
• The right of rectification.
• The right to object.
• The right of restriction.
• The right to data portability.
• The right to withdraw consent.
  

If you have any questions about this Privacy Policy, please contact us at the contact details provided above. You also have the right to lodge a complaint with the Information Commissioner’s Office (ICO), the UK supervisory authority for data protection issues (www.ico.org.uk).